This bank is a whole lot better then my last bank. People here are very polite and courteous
I DO NOT recommend this skank of America!!!
Viviana is the name of the creepy, rude, uptight chick that DIDNT help us.
A great Bank. When you need to deposit $40 and your from Philadelphia.
We walked in here to cash our annuity checks as they were drawn on Bank of America, as soon as we opened the doors to come in they judged us, both my husband and I are COVERED in tattoos. My check they cashed fine, however my husbands was over the 2500 “limit” that they have, so the teller literally took his check and threw it back in the dish, told him she couldn’t cash it, then proceeded to dismiss him as if he was some sort of I don’t even kno. So I said, wait what? The check is drawn on a Bank of America so what’s the problem? Again, she just ignored us. Like we were not even there!! It was hands down, the RUDEST customer service I’ve had in I can’t remember!!! Finally, my husband says, “have I done something offensive? I took a shower this morning so I kno I don’t stink, is tgere something I’ve done to you?” She responded with a oh no. In that moment the lead teller came over and after telling us she’ll do it “this once” cashed the check.
It is a shame thses people are so indifferent to customers and make random decisions that poorly affect others. There were rudely obstinate and seemed to take pleasure in being uncooperative and refusing to cash a check drawn on their bank. (Which another branch did 20 minutes later with no problem) There is no recourse, the man in the bank did not care and gave me a fake number to call and complain. I went to another branch and they were delightful and apologized for their rudeness. They said they get complaints all the time about people that go to that branch. The guy told me the teller was the bank manager and Marlton said that was a lie too. Avoid this bank, they are lazy, rude, and reprehensible towards customers and members of the community.
Good service..no need to wait for long time..friendly staff
Bank Of America Financial Center is a US Bank based in Mount Laurel, New Jersey. Bank Of America Financial Center is located at 3131 NJ-38, Mt Laurel, NJ 08054, USA.
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