Great service!!
Very good and loving people at the store. Even after a month they allowed me to exchange my t-Shirt. I was very happy with their service.
Went to the store specifically to get help with finding a show with a proper fit for my daughter who has had fit issues in the past. All the associate did was ask what model shoe she wore into the store and offered the exact same model. No assessment what so ever. The shoe in her size wasn't in stock so they had to order it. They told me we would receive the shoes in 5 or 6 days. It's now 9 days and we still haven't received he shoes. The first tracking number they gave me was not for my shipment, either was the second. I had to call and get a 3rd tracking number before I was given the right one. The receipt I was given was illegible, they offered to email a copy to me and I had to ask three times on separate days before I received the receipt. I shared my disappointment with the store and their offer of compensation for my hassle was a measly 15% off a FUTURE purchase. They will not receive a single dollar from me in the future and I recommend that you don't risk your money there.
Please come visit us and experience what we can do to help you. We are a high end New Balance licensee that cares about our customers. We carry mainly the upper echelon of New Balance product. Our prices are MSRP. Please give us a try! Are we always going to get it right? In theory, yes! In practicality it doesn't ALWAYS work....therefore, we have a liberal 30 Day try at home, on the treadmill return policy.
Very expensive
New Balance is a US Shoe Store based in Mount Laurel, New Jersey. New Balance is located at 4313 Dearborn Cir, Mt Laurel, NJ 08054, USA.
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